# AI

AI on the platform means language models from various developers that you can work with right in your account and that can reply to your customers in a chatbot. You choose the model: a different one for each task.

## What AI can do

| Feature | What it is | Where to find it |
|---|---|---|
| AI chat | A conversation with a model: questions, texts, document analysis, web search, file creation | The "AI chat" button on the top bar of your account |
| AI agent | A scenario block in which a model talks to the contact | The bot scenario builder — the [AI Agent](https://support.watbot.org/chatbots/blocks/ai-agent) page |
| Building a bot | AI builds and edits a chatbot scenario from your description | The AI chat and the "AI help" button on the bot scheme — the [Building a bot in the AI chat](https://support.watbot.org/chatbots/ai-builder) page |
| Building a mini app | AI builds and edits a mini app from your description | The AI chat and the "AI help" button on the app scheme — the [Building an app in the AI chat](https://support.watbot.org/mini-apps/ai-builder) page |
| Building a mini landing page | AI creates a mini landing page, writes and edits its pages, adds a form that sends data to a bot | The AI chat and the "AI help" button in the landing page editor — the [Building a landing page in the AI chat](https://support.watbot.org/landings/ai-builder) page |
| Building a widget | AI creates and edits a website widget: links, colors, banner, chat with a bot — and gives you the code for your site | The AI chat and the "AI help" item in the widget menu — the [Building a widget in the AI chat](https://support.watbot.org/widgets/ai-builder) page |
| Booking setup | AI creates a booking branch, adds services and specialists, sets the schedule and booking rules | The AI chat and the "AI help" item in the branch menu — the [Setting up booking in the AI chat](https://support.watbot.org/booking/ai-builder) page |
| Online school builder | AI creates a school and a course, writes lessons and quizzes, adds access packages — all as a draft | The AI chat and the "AI help" item in the school menu — the [Building a course in the AI chat](https://support.watbot.org/schools/ai-builder) page |
| Knowledge bases | Your documents in which AI searches for answers. The AI chat can add to them when you ask | The "Knowledge bases" section in the project menu — the [Knowledge bases](https://support.watbot.org/knowledge-bases) help section |

Models, their prices and usage are shown in the "AI models" section of the project menu.

## What you need

- **Topped-up "AI Credits".** Every call to a model is paid at its token price. There is no subscription fee for the AI chat. How to top up the balance and where to see usage is on the [AI Credits](https://support.watbot.org/ai/balance) page.
- **A Pro subscription is not needed** for the AI chat, building a bot or a mini landing page and knowledge bases. You will need it for a bot with an AI agent to reply to people in messengers. See the [What is available without Pro](https://support.watbot.org/billing/without-pro) page for details.
- **A knowledge base is paid separately** — monthly, from the account balance, not from "AI Credits".

Prices of models and knowledge bases are on the [Prices of additional services](https://support.watbot.org/billing/services) page.

## Who pays and who has access

Usage is always charged to the project owner's "AI Credits" — even when a team member works in the AI chat.

A team member gets access through their role. A role has two permission groups:

- "AI agents / Chat" — "Full chat access", "View analytics", "View logs";
- "AI agents / Knowledge bases" — permissions for documents, search, settings and deleting bases.

Roles are created in the "Access control" section on the "Permissions and roles" tab — see the [Team member access](https://support.watbot.org/chatbots/settings/access) page. How to invite a team member to the project is described in the [Account and projects](https://support.watbot.org/account) section.

## Pages in this section

- [AI chat](https://support.watbot.org/ai/chat) — where it is, how conversations work, choosing a model and reasoning, stopping a response and working in the background.
- [Tools and files in the chat](https://support.watbot.org/ai/tools) — web search, reading pages and documents, attachments, creating files.
- [AI models](https://support.watbot.org/ai/models) — the model catalogue, how models differ and how to choose one.
- [AI Credits](https://support.watbot.org/ai/balance) — topping up, how the cost is calculated, the "Logs" and "Statistics" sections.
- [Limits and security](https://support.watbot.org/ai/limits) — what AI can change, what its limits are and what team members see.

Knowledge bases have a section of their own — [Knowledge bases](https://support.watbot.org/knowledge-bases): documents, the plan, search testing and connecting a base to AI.