# Release 26.11

November 12, 2026

## New

- **HTML widgets in messages.** The new "HTML widget" block sends an interactive card right in a message — in private Telegram chats and in the website chat: a poll, a quiz, a calculator, a timer, a wheel of fortune, a loyalty card. A tap in the card takes the contact down the block's output, like a button. The platform counts votes and picks prizes itself. There are 11 ready-made templates and a preview next to the code. The "Update HTML widget" block changes a card already sent — for example, shows "Paid" after payment. Contacts from other messengers go down the "Widget not shown" output. Learn more — [HTML widget](https://support.watbot.org/chatbots/blocks/messages/widget) and [Update HTML widget](https://support.watbot.org/chatbots/blocks/messages/widget-update).

- **"Create with AI" in code blocks.** In the "JavaScript interpreter", "HTTP request" and "HTML widget" blocks and in the "HTML code" element of mini apps, AI writes code or sets up a request from a description — typed or spoken. The result goes into the block right away, and "Undo" brings back the previous version. In "HTTP request", the AI finds the API documentation on the internet by itself and shows what will change before applying. It is paid from AI Credits. Learn more — [Create with AI](https://support.watbot.org/chatbots/blocks#create-with-ai).

- **The AI agent sends HTML widgets.** A new "HTML widgets" tool in the "AI Agent" block: the agent sends cards with a choice of options, a rating or a calculation, and a tap comes to it as the contact's answer. Learn more — [AI Agent](https://support.watbot.org/chatbots/blocks/ai-agent#tools).

- **List records as a table, like in Excel.** A "List" and "Table" switch has appeared above the records. In the table, values are edited right in the cells and saved at once. You can copy and paste ranges from Excel and Google Sheets, drag values by the corner of the selection, clear cells with the Delete key and undo edits with Ctrl + Z. The sum and average of the selection are shown at the bottom. Columns can be sorted, rearranged, pinned and hidden, and each team member has their own layout. For checked rows there are "Fill field", "Duplicate" and "Export selected". Edits by the bot and colleagues appear in the table by themselves, and your edit will not overwrite someone else's change. Learn more — [Records table](https://support.watbot.org/lists/grid).

- **Custom appointment duration.** You can book a client for a different length than the service takes, for example two hours instead of one. The appointment window has a new "Duration" field: it is set to "By services" by default, and you can choose your own length. Next to it you see when the visit "Ends at", and the free times in the "Free:" line are picked for the chosen duration. In the journal, you can stretch or shrink an appointment with the mouse by its bottom edge. The price still follows the services, a custom duration is kept when you reschedule, and the appointment card shows it as "Visit duration (custom)". Learn more — [Book a client](https://support.watbot.org/booking/journal#book-a-client).

- **"Help" — support right in the dashboard.** The "Help" button in the header opens a window on top of the current page. Pick a topic — "Something is broken", "Missing feature" or "Other" — and describe your question. The page address is attached automatically. You can attach up to 5 files to a message and paste a screenshot right into the text with Ctrl + V. You can dictate the text or send a voice message of up to 3 minutes, and a transcript appears under it. The reply comes to the same window, as a dashboard notification and by email. All your requests are collected in "My tickets" with statuses and search. A closed ticket reopens if you write to it. Learn more — [Help and support](https://support.watbot.org/account/help).

- **AI support assistant.** In "Help", the AI assistant answers your question first — within seconds, using the Watbot help center and, if needed, the internet. It sees screenshots, reads attached files and understands voice messages. "That helped" closes the ticket, and "Talk to an operator" passes the whole conversation to a person. The assistant passes questions about payments, access and errors in your project to an operator by itself. The assistant is free, and "AI Credits" are not spent. If you want a person right away, choose "Write to an operator directly". Learn more — [AI assistant](https://support.watbot.org/account/help#ai-assistant).

- **The account in Uzbek.** «Oʻzbekcha» has been added to the list of languages. Choose it in the header of the sign-in page or in your profile. The whole account, the online school student portal, mini apps, widget labels and emails are in Uzbek. Uzbek can also be the chatbot language — the bot then sends its service phrases in Uzbek. There is no Uzbek help center yet; links lead to the Russian one. More — [Language](https://support.watbot.org/account/profile#language-and-region).

## Changes

- **Block settings panel.** The panel header now shows the block name, and the heading with the same text under the header is no longer repeated — its explanation is the first line. The "?" button and the "Block help" item in the "⋯" menu open the help page about this block. In the full-screen panel, a list of sections has appeared on the left: click a section to jump to it, and a red dot shows where the error is. The panel now closes with the Esc key. Learn more — [Block settings](https://support.watbot.org/chatbots/blocks#block-settings).

- **Conversations in Messages shown as bubbles by default.** The Messages section now opens a conversation like a messenger: the person's messages on the left, replies from the bot and team members on the right. If you have already chosen a view in the section settings, it stays as it was. To go back to the list with the avatar and name on every message, use the "Show as bubbles" switch — the "⋮" button next to the search. Learn more — [Conversation view](https://support.watbot.org/chatbots/messages/dialogs#conversation-view).

- **Clearer that each specialist has their own schedule template.** The template window names who it is for: "Schedule template: Anna". The button above the schedule table is now called "Template for several" and opens with no specialists selected — before, everyone was selected right away, and the template looked shared by the whole branch. If the chosen specialists currently have different templates, the window warns that they will all get this one after saving and opens with an empty form. Learn more — [Schedule template](https://support.watbot.org/booking/schedule#schedule-template).

## Fixes

- **Building in ChatGPT lost the selected project.** After a project was selected, ChatGPT answered the next request with "No project is selected", and the build stopped. Now the project and the build in progress are kept for the whole conversation. Learn more — [Building in Claude, ChatGPT and other AI apps](https://support.watbot.org/ai/mcp).

- **A mini app opened from MAX didn't recognize the bot contact.** When the app was opened with a button in MAX, it started as a regular web page: `app.contact` was empty, bot blocks didn't send messages to the customer, and data wasn't saved to the contact. Telegram worked fine. Now the app recognizes the person in MAX too — no need to change any settings. Learn more — [MAX](https://support.watbot.org/mini-apps/publish#max).

- **A mini app stayed linked to a deleted contact.** If a contact was deleted from the bot and the person came back, the app stayed linked to the old contact: booking notifications and other messages from the app did not reach the messenger. Now the app switches to the person's new contact when it is opened. Appointments made earlier stay with the old contact. Learn more — [Notifications and reviews](https://support.watbot.org/booking/notifications#where-messages-go).

- **The blog feed did not load more posts on scroll.** The blog page and its categories showed only the 15 latest posts: scrolling to the bottom loaded nothing more. Now earlier posts load as you scroll and look the same as the first ones.