# Close deal

The block closes the contact's latest open deal in the built-in CRM. If there is no open deal, the block changes nothing and passes the contact on.

![Settings panel of the "Close deal" block](https://support.watbot.org/_media/en/01-chatbots/03-blocks/08-notifications/_images/deal-close.webp?v=1791781230)

A closed deal leaves the board for "Closed", and the "Deal stage" and "Deal assignee" blocks no longer touch it. The contact's next request creates a new deal — even if "No duplicates" is on in the "Request" block.

The block has no settings.

## Outputs

- "Continue" — always fires, even if no open deal was found.