Contact tags#

Adds and removes the contact's tags in the chatbot — the same ones as in the contact card. Mailings, funnels and bot conditions work with them: for example, those who bought in the app get the "customer" tag, and the newcomer mailing no longer reaches them.

Settings#

• "Add tags" — type a tag and press Enter. Suggestions are the tags of the connected bots.
• "Remove tags".

Tags are removed first, then added. Variable placeholders work in a tag.

Exits#

• "Done" — the tags are changed.
• "No contact" — the person has no bot contact or both lists are empty.

Specifics#

• Up to 20 tags in each list at a time.
• The contact tags of the bot the app was opened from are changed.
• The app's own labels, which exist without a bot too, are set by the "User tags" block.