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Send a message

The block opens a dialogue between two contacts of the bot. The person who reached the block writes messages, and the bot forwards them to the other person. This way a buyer can get in touch with a seller, and a customer — with a contractor.

Settings panel of the "Send a message" blockSettings panel of the "Send a message" block

Settings

  • "Recipient" — how to determine whom to write to:
    • "Get from previous block" — the block expects to be passed the ID of a list entry. The contact linked to that entry becomes the other party.
    • "Set manually" — choose a bot in the "Bot" field and a person in the "Contact" field.

How the dialogue goes

  1. The sender sees the message "Dialogue with user … is open." and the "Exit" button.
  2. Everything they write next is forwarded by the bot to the other person: text, pictures, files, audio and video.
  3. The other person receives the first message with a note saying who it is from and with the "Exit" button. Their replies come to the sender.
  4. To return to the bot, send the "Exit" command.

Outputs

  • "Exit" — fires when the sender has ended the dialogue with the "Exit" command.

Good to know

  • The other party can only be a contact of your bots.
  • If the other party is not found, the person sees "Interlocutor not found" or "The interlocutor from the list was not found", and the dialogue does not open.