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Assign tag

Marks the contact with tags. Later you can use tags to select an audience for mailings and to check conditions in the scenario.

Settings panel of the "Assign tag" blockSettings panel of the "Assign tag" block

Settings

  • "Assign tag" — the list of tags. Click "Add", type the tag name and press Enter. There is no need to create tags in advance: the bot creates a new tag itself.

Outputs

  • "Continue" — the bot moves on right after assigning the tags.

Good to know

  • If the contact already has the tag, it is not added a second time.
  • Templates do not work in tag names: the tag is assigned exactly as you typed it.

Tip

Name tags after what happened: "left a phone number", "asked about the price". That makes it easier to build an audience from them.