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Contact Notification

The block sends your text to another contact — for example, a specialist, a courier or a tutor who is subscribed to the bot themselves. The recipient sees the message in their chat with the bot. No dialogue between the people is opened.

Settings panel of the "Contact Notification" blockSettings panel of the "Contact Notification" block

Settings

  • "Contact source" — how to determine the recipient:
    • "Specified contact" — choose the recipient by hand. Choose a bot in the "Bot" field, then find the person by name, phone or username in the "Contact" field. The recipient can be a contact of any of your bots.
    • "List entry field from the previous block" — the recipient is taken from the list entry that the previous block found or created: "Read list entry", "Add list entry" or "Check if a list entry exists". In the "Exact contact field name" field, type the name of the field of that entry which stores the contact's ID.
  • "Notification template" — the message text, up to 4096 characters. Templates work in it: the data inserted is that of the contact going through the scenario, not of the recipient.

Outputs

  • "Continue" — fires right after the block.

Good to know

  • The recipient can only be a contact of your bots.
  • If the template is empty, the person going through the scenario sees "Message template is empty". If the recipient is not found — "Contact not found". In both cases the scenario moves on through the "Continue" output.