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Timer

Sends the contact further along the scenario and at the same time schedules a delayed sending of another block. Handy when the conversation should take its course, and after a while you need to remind the person about yourself.

Settings panel of the "Timer" blockSettings panel of the "Timer" block

Settings

When the timer block is sent is described in the "When to send" section.

Outputs

  • "Continue" — at once, as soon as the contact gets into the block.
  • "By timer" — when the time has come.

If the "By timer" output is not connected to anything, no wait is scheduled: the contact simply follows "Continue".